The day after her son Will disappeared, Joyce came to the store to buy a new phone and asked for a two weeks advance. Donald was reluctant, as he needed to pay Jeffrey for covering for her, but Joyce was adamant and Donald sympathized with her predicament. The next day, she came back to buy several packs of Christmas lights and another phone.
On November 22 of that year, Robin Buckley entered the store and attempted to apply for the position being advertised at the store. Although Joyce was open to her, Donald quickly rejected her, stating that he didn't want nor trust high schoolers. When Robin tried to make her case he ordered her out of the store.
Behind the scenes
Donald is listed as "Mr. Melvald" in the credits.